Firhma Terms and Conditions - Legal |

Terms and conditions

Welcome to Firhma

These terms and conditions outline the rules for the use of Firhma’s Website.

Firhma is located in Montreal, Quebec, Canada.

By accessing this website we assume that you accept these terms and conditions in full. Do not continue to use Firhma’s website
if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of
provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of Canada.

Any use of the above terminology or other words in the singular, plural,
capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Service Description

Our web based service allows individuals and businesses to have their own website and/or e-commerce store including other services as template installation, website repair, CMS integration, logo design and much more…
When you sign-up for one of our web service, an account manager and a designer will be assigned to your website, the account manager will set up your account, take all the information needed to start your website or online store then forwarded it to the assigned web-designer that will exclusively work on your website.
Clients have the option to choose the template main color and fonts for all Pre-Made designs. We create your Custom web designs according to all your preferences.
Your designer will make sure that your website suits your business type. The designer has a maximum of 15 days to complete the work. A link is provided to follow the evolution of your website design. This option allows clients to take a look and make some changes if needed (Custom design only).
Clients must provide all information, including texts and images for their website. Our support team is available 24h a day to respond to all your questions.

  1. Registration, Passwords, Security, Identification

    When you provide your personal information, you agree to provide true, accurate, current and complete information and promptly update such information to keep it true, accurate, current and complete. You also agree that Firhma may send notifications to the email provided. If you provide any information that is, or we have reasonable grounds to suspect is, untrue, inaccurate, not current or incomplete, Firhma may, without notice, suspend or terminate your access to the Service and refuse to provide current or future use of our Service.

  2. Password

    You must select a strong password (or pin) to use our Service. That pin can be changed periodically for enhanced security. You are responsible for maintaining the confidentiality of your account information. You are financially responsible for all activities that occur under your account identification. Please notify us immediately if you discover unauthorized use of your account or any other breach of security.

  3. Security

    Firhma reserves the right to take any action it deems necessary or reasonable to ensure the security of the Service and your account, including without limitation, terminating your account, changing your password/verification number, or requesting additional information to authorize transactions on your account. Under no circumstances will Firhma be held liable to you for any liabilities or damages resulting from (1) any action or inaction of Firhma, (2) any compromise of the confidentiality of your account information or and (3) any unauthorized access to your account. Maintaining the security of your personally identifying information is extremely important to us. We will take reasonable steps to ensure your personal identifying information remains confidential. However, we can not guarantee that our Service is impenetrable to all security breaches, and therefore Firhma makes no warranty, guarantee, or representation that our service will be completely protected from viruses, security threats or other vulnerabilities.

  4. Website Design and Template Integration Services

    All custom website designs and templates within our platform includes a one-year hosting, domain name, platform access, and 24h/7 technical support. If you don’t have the time to update your website, you can request the content management service, to allow our team to update the content of your website on your behalf. Those modifications must not be related to the website design, configuration or logo modification. The content submitted is added within 24hours of the request.

  5. Content Management System (CMS or Platform modification)

    All customers have access to their website CMS where they can add new pages, posts, categories, add/remove products, descriptions, features, images, payment methods, coupons, and much more. Once the website is ready, the owner has total control over their website and content. Our technical support is available 24/7 for questions related to your website and contents updates. We advise all website owners to contact our technical support before making changes or using certain tools or setup options. While we offer regular automated backup of your website, Firhma is not responsible for any problem or lost due to the improper use of the content management system. If a problem occurs and can be recovered by our team, charges may apply.

  6. Service Cancellation

    If for any reason a client wants to cancel a service with us,  he/she can do so at any time without any penalty or fee. The client must contact us for the service cancellation. Our Designing service and annual hosting fee is not reimbursable.


To enhance your online experience, we may use “cookies” or similar technologies.
Cookies are text files placed in your computer’s browser to store your preferences.
Cookies do not contain personally identifiable information.
If you have more question about this policy, please contact us now.
By using Firhma’s website you consent to the use of cookies
in accordance with Firhma’s privacy policy.


Unless otherwise stated, Firhma and/or it’s licensors own the intellectual property rights for
all material on Firhma. All intellectual property rights are reserved. You may view and/or print
pages from for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from
  2. Sell, rent or sub-license material from
  3. Reproduce, duplicate or copy material from

Redistribute content from Firhma (unless the content is specifically made for redistribution).

User Comments

  1. This Agreement shall begin on the date hereof.
  2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information,
    material and data (‘Comments’) in areas of the website. Firhma does not screen, edit, publish
    or review Comments prior to their appearance on the website and Comments do not reflect the views or
    opinions of Firhma, its agents or affiliates. Comments reflect the view and opinion of the
    person who posts such view or opinion. To the extent permitted by applicable laws Firhma shall
    not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
    and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this
  3. Firhma reserves the right to monitor all Comments and to remove any Comments which it considers
    in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
  4. You warrant and represent that:
    1. You are entitled to post the Comments on our website and have all necessary licenses and consents to
      do so;
    2. The Comments do not infringe any intellectual property right, including without limitation copyright,
      patent or trademark, or other proprietary rights of any third party;
    3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material
      or material which is an invasion of privacy
    4. The Comments will not be used to solicit or promote business or custom or present commercial activities
      or unlawful activity.
  5. You hereby grant to Firhma a non-exclusive royalty-free license to use, reproduce,
    edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats
    or media.

Hyperlinking to our Content (1)

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our Web site in the same
      manner as they hyperlink to the Web sites of other listed businesses; and
    5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
      and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long
    as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
    approval of the linking party and its products or services; and (c) fits within the context of the linking
    party’s site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
      Automobile Association, AARP and Consumers Union;
    2. community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

Hyperlinking to our Content (2)

We will approve link requests from the organizations above if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of a link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and its products or services; and (c) fits within the context of the linking party’s

Hyperlinking to our Content (3)

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the
    context and format of content on the linking party’s site.

No use of Firhma’s logo or other artwork will be allowed for linking absent a trademark license


Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.


To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. exclude or limit our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph, and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

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